Q. What is supply chain management?

A. See a definition on the Canadian Supply Chain Sector Council’s Definitions page.

Q. How important is the supply chain?

A. The supply chain system provides the continuous availability of food, water, medicine and other key materials each and every one of us needs to survive.

Q. What is the role of supply chain management within an organization?

A. Supply chain management is critical to the success of any organization. Once considered an important behind-the-scenes operational activity, supply chain management is now recognized as a strategic tool for creating customer value and loyalty.

Q. What types of skills are required in a career in supply chain management?

A. Because there are so many roles in the supply chain field, some skills/attributes and traits are universal, while others are position-specific. Universal skills and attributes include:

  • Analytical skills (math)
  • Communication skills (verbal, written and interpersonal)
  • Computer skills
  • Flexibility
  • Desire/motivation/interest
  • Ability to work as a member of a team
  • Project management
Q. Is a university/college degree essential for a career in the supply chain?

A. For individuals interested in entering the supply chain sector without a degree, there are many options. Many of today’s supply chain professionals started out in entry-level positions and advanced to their current status over many years. It is advantageous to obtain a certificate, diploma or degree should you want to progress and develop a “career” in the supply chain.


Pierre Massicotte, Senior Vice President, Operations
L’Oréal Canada

“Supply chain management is a new profession in Canada…with lots of variety.”

Melinda Nycholat, Director, Contract Services Division
Defence Construction Canada

“Procurement has to be an integrated service. I work hard to have it be considered early in the planning process for a project.”

Serge Faucher, Executive Director
Les enterprises Dupont 1972

“In our business, the speed of communications is vital.”

Brent Ellis, Director
Commercial Warehouses
Wills Transfer Limited

“Great opportunity for people to enter this industry… the opportunities are endless.”

Tony Boyce, Owner, Whitehead Country Store

“Tony's unique view of supply chain and logistics comes from looking at it from both sides, first with a large firm and now as a business owner.”

Patrick Zenobio, Customer Services Coordinator, Logistics and Customs
Cirque du Soleil

“As a member of the supply chain department at Cirque du Soleil, Patrick juggles many responsibilities.”

Teresa, Sales and Marketing Manager

“This job is all about problem solving and satisfaction, and I love what I do.”

Read more testimonials